Erina B.

I have used Kindle for 6 years with good reading, during the last month I ordered and paid for at least two books that were never delivered, after several attempts to contact Amazon about this problem I finally gave up, they did not want to help, finally they suggested that Icontact them and they would phone back, that option was useless as the phone dissconnected several times and I gave up, Amazon refused to correspond via email re this problem and moved the problem to phone contact. All in all, not a pretty picture.