"Ships in 24 hours!" is the label on the product I ordered, but got a notification 8 DAYS LATER that it shipped!?!?! I paid more for shipping than the price of the product to get it fast. There is no tracking information on their site so there's no telling when I'll get my item.
Dear Erik A.,
Thank you for your review. We have prepare the item for you after we get the payment, but there is some problem of the shipping company so it delayed the shipment for your order. We are sincerely sorry for this inconvenience. Your order has been shipped out and on the way to you, it will arrive you soon. And we can offer you some compensation for the delay. Thank you for your patience and understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
I used Geek 3 to help out with a trojan infection that had disabled my computer. They delivered exactly what they promised: fast effective service at a set price. Their tech came to my house the same day and worked until the problem was solved. No nasty surprises or additional charges. It is bad enough having a computer disabled by malicious software; being at the mercy of an untrustworthy computer shop is the one thing that can make the situation worse. Dealing with Geek 3 was a great relief. They also left me with a couple of new pieces of software to improve the protection of my computer in the future. I would not hesitate to call them again if I have a problem!
Dear Erik A.,
Thank you for your review. We have prepare the item for you after we get the payment, but there is some problem of the shipping company so it delayed the shipment for your order. We are sincerely sorry for this inconvenience. Your order has been shipped out and on the way to you, it will arrive you soon. And we can offer you some compensation for the delay. Thank you for your patience and understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com