Had my PC die after 2 years. Filed my claim pretty easy compared to the rest of the situation. After 2 weeks from it arriving at the repair shop I began questioning about the status of my PC. Best I could get for a week was an email that said its still being looked at. After 3 weeks I complained and got a helpful online rep to push it as high priority. 2 days later I get an email saying it doesnt fit under the warranty and they are shipping it back. Its now stuck in mail since they can't even mail it back right. I assume I will never aee my PC again. 1600$ lost.