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Erica Y.

Contributor Level

Total Points
81

1 Review by Erica

  • DHgate

11/14/23

GuysDHGATE IS FRUD! They have received the parcel I have sent to them and lied and told me that they haven't received it! How dare you DHGATE send me back my refund now! I have evidence the you received the parcel on the 4/11/2023. They sent me a completely different package from what it showed on the website and also very DAMAGED ASWELL
THE SELLER NAME IS CALLED - CC SHOES topshoes*******
My order number is *******014

Tip for consumers:
No

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
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DHgate C. – DHgate Rep

Hello Erica,

Good day!

I understand that you are concerned about the refund for your order 3801597014. Let me assist you with this. Upon checking, the return tracking number RF53191595957GB you uploaded is not showing any tracking update. I noticed that an analyst now is handling your case. Please wait for the feedback of your case on 2023-11-15 and keep checking your dispute messages.

You can use this link to contact our online customer service using direct browser for real-time assistance:
https://www.dhgate.com/contact/contactus.html?act=oldpageload&dspm=pcen.help.services.1.CTQ3qQhfF5UfKqU88Xen&resource_id=#pu1812_helptop-contactUs

Greetings,

Customer service Center
DHgate.com

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