Are you people serious? I just sign up as a customer a week ago and ordered 10 items (before I found this site). My stuff 6/10 has showed up within a week after purchase on my door step. Shipping has been pronto! WOW! I can't believe all these negative reviews. I didn't check the dates of the reviews but I am publishing this as of 10/20/2012. Maybe the company improved. Anyway, I love this company!