The software worked well for my e-mail password but not for my zip file, not sure why. I contacted them and did receive a response quickly and they offered me a full refund even though it did work for one of the passwords I needed.
Emma W.'s review of Prosoft3D earned 2 Very Helpful votes
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Outstanding customer service period with you every step of the way. I would recommend this...
I was first charged more than the price, but got refunded right away