THERE IS NO WAY THIS SERVICE COULD WARRANT AN HONEST POSITIVE REVIEW. SEEMSCA LITTLE FISHY TO ME. WHY WOULD SONEONE BOTHER TO WRITE A REVIEW AFTER BEING CHARGED AN ASTRONOMICAL AMOUNT OF MONEY WITHOUT BEING TOLD FOR A VERY BASIC SERVICE THAT REALLY SHOULD BE FREE. AND SEEMS STRANGE THAT EVERY POSITIVE REVIEW BASICALLY SAYS THE SAME THING. THE VERY SAD THING IS THEY ARE PROBABLY MAKING LOTS OF MONEY BY DEC IRVING PEOPLE. HOW DO SOME PEOPLE SLEEP AT NIGHT. AND THE THING I REALLY HATE IS A LOT OF THE PEOPLE THEY ARE SCAMMING ARE PROBABLY REALLY DOING IT TOUGH AND ARE ATTRACTED TO THE SITE BECAUSE IT DOES SAY FREE RESUME BUILDER. IF I WAS GOING TO PAY $40 A MONTH FOR USING A RESUME SUBSCRIPTION I WOULD WANT IT TO DO A LOT MORE THAN THIS CHEAP SHABBY SERVICE.
Hi Emma S.,
I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your free.
We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Please email me at anna.b@livecareer-support.com if you have any further issues.
Best regards,
Anna
LiveCareer