We purchased our A-Box while at the Daytona Home Show. We were very pleased and satisfied with our box, that we purchased another one. We did have some difficulty with the WIFI aspect, but were very happy for the support from Julie as to how to resolve the issue. We also had a few bumps in the road with the box malfunctioning and again Julie worked with us and when we could not resolve the issue she instructed us to return the boxes and they would ship another 2 that would not have the issues we were experiencing. Always happy to receive our call or text and a response was and is quickly received. We would and have recommended this product to our friends and family. Very Satisfied.