Their software does not work as intended. After contacting support, they tried to make excuses but clearly their description on their website are wrong and refused to acknowledge the application doesn't work as intended. Their website claims its 100% satisfaction guaranteed but upon wanting a refund, it became a nightmare. Finally, they agreed on a refund within 1 business day. Its now been 5 days and nothing has come through nor have they responded to my ticket.
I will also write a review on Glasses guide. Us IT professionals don't need this headache.