They have a man in Lorain ohio stealing people's information! I call customer service and ask to speak with someone who would be able to locate who their worker is and this foreigner told me "it's not my worker it's you"! I'm unable to use my credit because the man that signed me up keeps transferring it to other people! He's charging $10 to anyone who is not eligible to receive the free phone! ONLY WAY TO GET THE PHONE WITHOUT BEING ELIGIBLE IS TO USE SOMEONE WHO IS ELIGIBLE!