Elliot W.

This was a really terrible experience. When we (4 of us) arrived for our reservation time, there was a long line of people waiting at the host's area. We waited about 10 minutes and then the host told us our table was ready (we had reserved a table or banquette in the main dining room and confirmed that reservation by phone with the restaurant the previous day), and that we'd be seated as soon as he could find someone to show us to the table. It took a few minutes for him to find someone, and then she showed us to a table located on the outside patio. The temperature outside was about 60, with fog, and it was due to get even colder. We refused the table and complained to the host. He informed us that we would have to wait 1-2 hours for an inside table. This was an outrageous situation. The entire restaurant was packed, EXTREMELY noisy, and the waitstaff were running around like a bunch of chickens with their heads cut off! This restaurant is definitely not ready to properly deal with customers. It will be quite some time, if ever, that we go back there.