Elle T.’s Reviews of NoMoreRack & more

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NoMoreRack

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“Worse products and customer service I have ever experienced”

1/23/14

Worse products and customer service I have ever experienced.

I returned the boots because the quality was very poor! I just the advertised $250 dollar sheets and they do not fit my Cal King Bed. I washed them a week after I received them only to be disappointed with the (quality). I would send them back for a refund, but I know it could take up to 2 months to get a refund.
1st - you have to be appoved for the refund
2nd - someone has to confirm the package was received at the warehouse even though their tracking number indicates the warehouse has received the product
3rd - then the request is escalated to a … different department - WOW!

KEEP YOUR $20 BUCKS - I will make it my mission to tell every friend, relative, and associate never to use this site or any affiliates.

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Thank you

Vincent D. – NoMoreRack Rep Over a year old

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.