- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
...is that every cash out you make is "reviewed" first before they decide whether to award you the money you've earned. If whatever program they use to run "quality checks" suspects you of any number of vague crimes against humanity, they will inform you that PayPal, etc., "rejected" your reward and your points are being disbursed back into your Toluna account. Too bad that after telling you this, they'll ban your account altogether. Good luck with the customer service bots should you try to ask what's up!
Use at your own risk. I know of no other survey site around that requires its users give them hours of free information for chump change without telling them up front that they will most likely never see it.
Ellen W.'s review of Toluna earned 3 Very Helpful votes
Ellen hasn’t received any thanks yous.
Ellen doesn’t have any fans yet.
Ellen isn’t following anybody yet.
Empty.
I spent many hours doing surveys and accumulated a number of points. I went to redeem the points...
Thank you for taking the time to review our platform, Ellen! We are sorry to hear about this recent occurrences.
For some common types of issues, our system will send automatic replies in order to provide an instant solution to our members and make our helpdesk as efficient as possible. We understand these automatic responses might not apply to everyone, so simply replying to the automated notification as advised/or reopening the ticket, instead of submitting a new ticket, will ensure a support representative will look into your request as soon as possible.
In order for us to take a closer look at this situation and provide some clarity, kindly email us via support@tolunahelpdesk.zendesk.com using 'Sitejabber review follow-up' as subject.
Hoping to hear from you soon,
Mary
Toluna Team