I purchased an Innovation Living sofa (it's a sleeper sofa) and a replacement cover for it. They were one of the only people to actually have the cover available. Received a discount for purchasing the pair together and they answered all my questions. The sofa shipped first and was a here fairly quick. Delivery was not an issue. The cover is a special order which will take a while (up to 12 weeks!) but I'm fine with that as long as I have a replacement cover. They were one of the only sites to answer questions quickly.
I saw a lot of good reviews and some bad ones, but my experience was very good and I'll probably purchase other pieces from them!