Thumbnail of user ellenm82

Ellen M.

1
Level 1 Contributor

Contributor Level

Total Points
346

3 Reviews by Ellen

Wix
  • Wix

4/6/24

I have used WIX for years with no issue. Suddenly I see I am upgraded to premium, which I did not want, and am paying 4 times as much per month. I chatted with a CS agent who told me to cancel the premium, sign up again as basic, and request a refund. She ended the chat before I finished, after I asked how to resign up, and then the refund was denied. Beware of this company and their ability to suddenly upgrade you with no direct method of downgrading (per the CS representative) Looking for a new provider.

Tip for consumers:
beware of unethical upgrade practices. Check your account every 14 days (their refund time)

Products used:
website hosting

Service
Value
Returns
Quality
  • Ibotta.co

5/1/18

Ibotta deactivated my account accusing me of stealing receipts because I had multiple receipts from the same place on the same day. If you pay cash at a bar for a drink this is what you will have... but that didn't make a difference. So they kept all funds owed me AND questioned my integrity. Based on other reviews this is evidently what they do so watch out.

  • Groupon

5/1/18

Twice now I have had issues with Groupon and their return policies are the worst in the business. I was looking for an event in one city and somehow they sold me a ticket for a city over an hour away! I tried to cancel immediately and was told no. I will not be using Groupon again.

Ellen Has Earned 6 Votes

Ellen M.'s review of Groupon earned 2 Very Helpful votes

Ellen M.'s review of Ibotta.co earned 4 Very Helpful votes

Ellen hasn’t received any thanks yous.

Ellen Has 2 Fans

Thumbnail of user erinc181
Erin C.
1 Review
0 Votes
Thumbnail of user stephanieg185
Stephanie G.
0 Reviews
0 Votes

Ellen isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ks1391
K S. reviewed Wix
4/25/24

F#*K Wix,...they hosed us on an auto renew AND then because we cancelled, shut down our website...

Thumbnail of user stanl348
Stan L. reviewed Wix
4/15/24

Would not recommend Wix auto renew charges feature. Wix charged my credit card early before the...