I purchased from Dresslily.com and was extremely unhappy with the product once received. To make a return you must first jump through hoops. The whole experience was not something I'd like to repeat. In the end, after posting a negative review here, I was offered a 50% refund with no requirement to return the items if I would delete my review. Not my ideal resolution since I have no use for the items that don't fit and, in my opinion, are lacking in quality but I accepted it with the understanding that my review would simply be amended (it wasn't worth my time or energy any more). All that said, my recommendation to you is simply - DO YOUR HOMEWORK before shopping at this site. I've seen reviews from folks who have received their orders and are satisfied with the items they've received. I am not one of them and I, personally, will not purchase from this site again. Check reviews and read the return policy in detail. Also note that if you are approved to return your items they must be returned to CHINA on your dime (and you could spend more to return the items then you did to purchase them). This is not something I recall reading on the website. From my experience, this is an important detail to know before you make a purchase from them.
Dear ellen l.
Thank you for your important feedback and for letting us about your experience with us.
We want to extend our sincere apologies for the problems you have experienced.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Dresslily Customer Service