What a terrible experience I've had! I bought the shoes which were poorly made and the strap buckled on my foot. Trying to return them and get my money back? What a disaster!
They didn't mail me a return label but instead send it via email when I specifically said that I did not have a printer and that finding one would be an issue. I paid with my credit card and Shoemint refused to refund my credit card and instead decided to send me a check (I'm still waiting weeks later so they probably never sent it). Lastly, the amount they supposedly sent by check (email confirmation) is less than the amount I paid! You are better off buying shoes in a store rather than Shoemint.com. I regret I ever dealt with them.