I carefully took all the measurements on their size chart which indicated I should order a size 16. Normally I wear a 12-14. The dress arrived and it is huge. No where during the purchasing process did the website say this was a "special order". That notice came after they excepted my order and charged my credit card. Now they are claiming it is a special order and will not give me a refund. I have never been so upset. I cant afford to just throw $315.00 out the window. Buyers beware!