I ordered tickets on this website for a Chelsea vs Man United match, I received a confirmation email, the money was debited from my account and subsequently a change of date notice, all of which was fine. However several days later I received a phone call from "John" who told me there was a technical problem with the website on the day that I made the order and the price of the tickets I had bought had been increased by £300 each. They would not honour the transaction that was made. I am beyond disappointed with this company and believe this must be against consumer protection laws.