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Online Macys site states available
Placed order, now over 90 day back order
Then they want me to give them my credit card number every 25 days while I wait.
Do not order from them, when I called customer service, I had a difficult time understanding the operators located in the Philippines, I was transferred 4 times still not one can answer a question.
Macys online site is misleading and a waste of time. Chair is not made and they cannot say when it will be? What a waste of time.
Bad experience with this company, I canceled immediately and still a year later I have been scammed! They took money out of my account for membership. The they Flooded my account with emails and when I replied cancel to everyone they just kept sending them, stay way not a good company!
Tip for consumers:
Stay away
Products used:
Don’t like these products
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Hi Elizabeth, we're sorry for the experience you've had with our service and we would be glad to shed some light. When you place your first order with Grove, you are automatically enrolled in flexible monthly shipments, our default subscription, as well as a free trial of our VIP membership. Both can be canceled at any time, though as they are separate services canceling one does not cancel the other. We see that one of our Grove Guides was able to assist you, but if you have any questions or feedback, please don't hesitate to reach out to us at reviewsupport@grove.co and we'd be happy to further assist you. Thank you kindly.