Elise W.

The Economist offers a cheap subscription with an auto-renewal, but do not tell you that they will never notify you when new issues are released. You're just supposed to "know" that it's weekly, and decide to go to their portal to see the new articles.

Which begs the question, why would I go, when I don't know what articles are there? What magazine assumes that it's the subscriber's responsibility to schedule weekly visits to their website? What magazine never tells you when there's a new issue?

So I received not a single notice of new issues or articles, nor any notice of renewals... then discovered it on my credit card 9 months and $147 later. Customer service was absolutely impenetrable; they only refunded the current quarter.

Absolutely disgraceful business practices. And they're in London, so... good luck suing them.