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Elise P.

Contributor Level

Total Points
80

1 Review by Elise

  • NoMoreRack

1/7/14

ABSOLUTELY APPALLING COMPANY AND CUSTOMER SERVICE! The worst I've ever seen. Really really regretting not reading the reviews prior to ordering from them.

I ordered 5 sets of curtains through this website. The photo showed that the product was a grey-silver color. When they came in the mail, they were gold and brown. Trying to return these things has been a nightmare! One guy emailed me back, said he'd send me the return information, and I never heard another word. I sent several more emails and finally got a response from someone who told me my items were "final sale," which they certainly were NOT because I never would have purchased them if that was the case. When I tried to call, they have no one available to speak to you because of a "high call volume," probably because of many many others like me trying to get their money back from this HORRIBLE COMPANY.

NEVER, EVER ORDER FROM NO MORE RACK! Go to Amazon!

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Vincent D. – NoMoreRack Rep

Hi Elise P.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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