I ordered Samsung tablet S2 8 inch at the Bonanza web site. The order was supposed to be shipped in about 2-3 days. After two and a half weeks of delay tactics the order was paid for, but not shipped. I gave up on it and canceled the order and they refunded the money. Customer Service phone number is not available and you have to ask for it by filling a form on the site.
Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.