Economy bookings are simply a reseller of car rental services who through their T&Cs have washed their hands clean if any discrepancies are there between what they've sold you and what you get from the actual car hire company. I hired a car in California which turned out I had to pay $140 on top as this wasn't included in the EconomyBookings sold price to me. After handling my complaint for 3 months they finally pointed to their messy T&Cs and said: deal with the car rental company! Terrible customer service based in Ukraine which only operates in EU business hours while selling services worldwide.