I've ordered from them a few times... Got the 1600 TC sheet set... I HATE them! They are so thin you can almost see thru them, and the material snags very easily. They also shrunk a bit when I washed them before using them (in cold water and dried on low), so now the fitted sheet keeps slipping off the mattress when you toss and turn while sleeping!... If you have to get up in the middle of the night, you have to stretch the sheet over the mattress so you can lay back down again! Very frustrating! As far as shipping time, I did receive these within 2 weeks, which I didn't think was bad.
I have also ordered nail polish from them... first purchase was fine... took a while to get it tho... I had to call to check on the shipping status. The second time I purchased nail polish from them it never arrived, and they issued me a credit, which I have yet to use. I'll probably buy something close to that amount so I can clear out my account.
I have no desire to do business with them again.
Hi Elaine W.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.