I have never been disappointed with anything I've ever ordered from Joss & Main. If I do receive an item that gets damaged during shipment they take care of me and replace the item right away! I visit their site EVERYDAY! I don't want to miss out on great deals and the "Unique" selections they have. I feel like I'm visiting an old friend on each and every visit. If your not checking in each day you are missing out! - Elaine Boyd- Very Satisfied Customer.