Thumbnail of user eileenc16

Eileen C.

Contributor Level

Total Points
164

1 Review by Eileen

  • TBdress

11/22/15

I recently placed an order on-line with TBdress. When paying for purchases there was an extra charge for post and package which I was not aware of. Reluctantly I paid this charge. To add insult to injury when the delivery driver arrived there was a further charge of €16.48. Could you please tell me why I had to pay twice to have my purchases delivered?

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Eileen Has Earned 4 Votes

Eileen C.'s review of TBdress earned 3 Very Helpful votes

Eileen C.'s review of TBdress earned a Fraud Buster vote

Eileen hasn’t received any thanks yous.

Eileen doesn’t have any fans yet.

Eileen isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user phyllisc459
10/19/23

If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...

Thumbnail of user jonj330
Jon J. reviewed TBdress
7/9/23

Made a order and they reported my order was delivered but would not give the name of the US...