E H.

I purchased a pair of designer sunglasses in what TRR listed as "Excellent" condition. The sunglasses I received had tarnished and damaged frames and absolutely filthy lenses. They were shipped loosely in a box without any cushioning or bubble wrap.

The poor quality of this mirror is embarrassing for its price point. The frame is not straight and unevenly mounted. Edges of the glass are visible in some areas. The gold finish is not metal, but a powder coating that arrived with scratches. Worst of all, the mirror shows a distorted reflection.

Pottery Barn is one of the few remaining brands that does not have customer reviews. If so, customers would reveal that their products are cheap, big-box store quality with an unjustified brand name markup.