E G.

I booked a hotel via Priceline and literally two minutes later (this is recorded on my emails) cancelled it because we changed our mind about the timing of our trip. My (Canadian) credit card bill showed that I was charged $372.45 on the day I put in the request and the refund didn't come until four days later when the exchange rate was less favourable, so my refund was for $349.73. When I called to complain I was told that they were sorry, but that's their system... Despite having cancelled 2 minutes after purchasing, I paid $22.72 for the privilege. :(