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Effie V.

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1 Review by Effie

RoseWholesale

  • RoseWholesale

“I am very worried about my order after reading these...”
6/28/14

I am very worried about my order after reading these reviews. I made my order 8 days ago although i paid for standard shipping, (to be delivered 5 to 8 business days). The status of my order is still "processing". I sent rosewholesale a message enquiring about this order as it's a big order to the value of over $200 AU. I am still waiting for a response... cross my fingers!

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Helpful  (1)
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rosewholesale a. – RoseWholesale Rep

Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations. I want to extend my sincere apologies for the problems you have experienced.

I checked your name and found an order HH1406200521085181, is yours? I sent an e-mail to you, hope i can solve this issue for you, please check it and give me an answer.

We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.

Rosewholesale staff

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