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They bought Mozy, a reputable cloud backup service, then trashed the service; but charged more. It slows the computer drastically, on programs that have nothing to do with backing up. Try to cancel? Good Luck. There is no way to directly email or call them. No matter where you search on their "service" links, it a circular in responsive system. Then try to get a refund. I suggest filling a complaint with the BBB, and your States Attorney General.
Tip for consumers:
Avoid this trap. Terrible deceptive “service”. They purposely complicate any process to cancel.
Products used:
Carbonite Cloud Backup
Edwin D.'s review of Carbonite earned 3 Very Helpful votes
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