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I called and requested for resolution and was told that I did not inform them of my missing parts within 30 days. Which I did within the time frame. I have email proof that I sent several emails to *******@lexuspartsnow.com but no one responded. I spent nearly $600 in parts and was cheated for $100 in parts. Very poor customer service. I will be reporting this unethical business practice to the BBB.
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I bought supposedly genuine Lexus break pads from them and they were very squeaky to say the...
Do not waste your time with this joke of a so-called company. Worst customer service I have ever...
