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Ed B.

Contributor Level

Total Points
94

1 Review by Ed

  • Airbnb

4/12/16

I have to say I have never felt so let down. To be told whilst in Johannesburg, 2 days ahead of flying to Capetown that the accommodation that had been booked through Airbnb in Capetown was no longer available was less than ideal. With three children and being a country that you have never visited before this was a challenging situation.

No contact details to enable us to have a conversation just silence! Never use this company. Still waiting for a response and a refund of the bank charges for our bank transfer plus the returned money was sent back in Euros. Diabolical, complete scam. Don't use them, Found a great company that helped us in the end but wasted a whole day of our holiday trying to resolve the situation. Use a company called Capsol to book accommodation in Capetown. They were brilliant!

Ed Has Earned 14 Votes

Ed B.'s review of Airbnb earned 13 Very Helpful votes

Ed B.'s review of Airbnb earned a Fraud Buster vote

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