Hi Earlene, unfortunately I was unable to locate an account for your mother using the information above. Once we locate an account I can certainly explain why she was charged and we can refund that for you. Can you please email me directly at mprocaccini@FreeShipping.com or call me at 860.358.9198 x237. You can also call our toll free number, who is available 24/7 at 800-515-9185.
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Hi Earlene, unfortunately I was unable to locate an account for your mother using the information above. Once we locate an account I can certainly explain why she was charged and we can refund that for you. Can you please email me directly at mprocaccini@FreeShipping.com or call me at 860.358.9198 x237. You can also call our toll free number, who is available 24/7 at 800-515-9185.