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Eae e.

Contributor Level

Total Points
93

1 Review by Eae

  • Uber

7/18/15

Uber use to be great. Remember when you got the first one? It was so easy and convenient. Now, they are worse than taxi's. Surge charging to 2 or 3+ times the normal rate, app crashes, poor drivers, and above all, weak and unhelpful customer service. Now any d bag with a license can be a driver. Some of the drivers even pedal coke and weed thru Uber. Other drivers hit on girls and try to get dates. We had a driver pick us up in his pajamas once. Another driver had a tire blow out and told us there was nothing he could do about it and we basically paid double for the trip since we had to order another uber. This is no longer a company that is in control. Uber use to be great. They use to be the Nordstrom of transportation. Now, you might get the first car you click, or maybe the app will crash. Maybe the driver will wait 10 minutes then call you and cancel the ride because he's stuck in traffic. Once you get the car, cross your fingers for a cool knowledgeable driver but 9 times outta 10 the driver is out of their area and they have no idea where they are. So use gps, but it doesn't help when gps takes you the "shortest" and most traffic ridden route. After your trip, hopefully you get charged the correct amount... Or maybe the driver will contact uber and say your trip was longer than it actually was and they will charge you more, which I hear is happening more often now. At least taxi drivers have to work out your transaction on the spot and you know you won't be charged more at a later time. Taxi drivers are also usually driving as a career, supporting their family, barely scraping by. One of my last uber drivers was a real estate agent using uber to give out his friend number to order weed. WTF? Uber USE TO be great. Now, I'd rather just take a taxi. The uber app is convenient, but is it that much harder to dial a cab?

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Eae E.'s review of Uber earned 13 Very Helpful votes

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