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D R.

Contributor Level

Total Points
81

1 Review by D

  • Cover Letter Now

2/12/16

The one cover letter was wothless (I changed everything), and the monthly payment plan is a scam.

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Laura T. – Cover Letter Now Rep

We apologize that you had this experience while creating your cover-letter D R. On our system you can create as many cover-letters as you please and download them for free on plain text. In order to be able to download and use the different formats that are available on our service you must be a premium member. We provide our customer to try the service for $1.95 for 14 days so they can download and use all the tools and services that we have available. After the 14 trial expires the account auto-renews to the monthly subscription to the service. We provide the information of the subscription renewal before the order is process, this information is provided as well on the check out page and an email is sent to the customer containing the information of the subscription renewal. We also offer several ways to cancel the active subscription. This include by phone, live-chat and self cancellation on the page. Once again we apologize that you had this experience with the service. You can contact us at customerservice@cover-letter-now.com so we can help you achieve a resolution to any concern you may have.

Best Regards,
Cover-Letter-Now

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