After paying twice and waiting 5 months my iPad Mini is still locked. Bunch of scum. Please avoid them at all costs. The reviews on their website are all fake. They won't even reply to my e-mails or give me a refund even though it says 100% money back guarantee. Now I just have a paperweight. Don't call them either it's premium rate and they won't even answer. I waited an hour and got charged £50 without any help.