Doug G.

When they first launched AT&T Fiber in my area, I got a promotional offer that stipulated that my monthly payment would be $50/month for life. After getting my first bill I noticed that the bill indicated that my normal monthy rate was higher but it showed the discount so the price would be $50. Me being a skeptic, I called AT&T to verify that this would never go up and ask them why it just didn't say $50. They assured me if would never ever go up. Of course a year later my bill went up. When I called customer service they said they had no knowledge of this offer and told me to basically pound sand. I wish I had never switched to AT&T fiber.

I bought an iPhone arm band holder. I was satisfied with the prompt shipping and recieving of my order. I discovered that this arm band only worked with a specific iPhone protective case. That case was bigger than the protective case I bought at the Apple store. This meant that arm band claps would not hold my iPhone either in or out of my current case and I am not willing to buy an new case as their are other arm bands that will hold my iPhone. I have asked multiple times via email to return the product. They keep asking me the same question over and over: Why am I returning the product? I am frustrated that they cannot seem to grasp that the armband holder is too big to fit my iPhone. I don't know how to answer their question any better than the truth. As of now, is still have not been able to return the product after 3 weeks of back and forth emails. Good prices and shipping but if your product wont work for you, looks like you will be stuck with it.