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Donnie H.

Ohio, United States

Contributor Level

Total Points
81

1 Review by Donnie

  • iTailor

1/5/21

The fabrics and construction of the garments I ordered were of impeccable quality. That is indisputable. However, if you are athletic, muscular or have any unconventional dimension then I highly suggest not going with this vendor or the other large supposedly custom online tailor. I had to constantly repeat my exact measurements, but they were not adhered to. After stating difficulties with the first garment, they were kind enough to reconstruct it. The second garment still has some of the same difficulties as the first. Now, he has refused to even respond to my follow-up emails. If you can buy off the rack and your dimensions are pretty standard, then you can get a very well made garment here for an affordable price no doubt. If you really need something custom because your dimensions are slightly off the norm, which is why I came to this site in the first damn place, I'd advise you to just pony up and get a local tailor because for some reason "truly custom" must have different meanings to different people.
Best of luck to you all.

Products used:
I can't use any of the products because they don't fit properly despite my repeated follow-ups with the tailor directly.

Service
Value
Shipping
Returns
Quality
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Bob S. – iTailor Rep

Dear Sir, My name is Bob Co-Owner of iTailor. I am very sorry to hear about your experience. We are committed to make you happy sir. I have called and left you a voice call and sms. Look forward to connect with you and I will make sure you are happy with our clothes. Look forward to hear from you sir Thanks Bob

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