Thumbnail of user donnas1935

Donna S.

USA

Contributor Level

Total Points
90

1 Review by Donna

  • Upromise

4/9/21

I've had password trouble since March and go round and round with a robot named
Hasniah (Upromise) or
Upromise Member Suppport (Upromise) or Compliance (Upromise)
With pretty much the same non results. The automatic password tells me it works then it doesn't. They requested I send my dirver's license, I'm not feeling good about that now. They have no live person to speak with. The only thing I can think of is they are in financial trouble. Something is wrong that is for sure.

Tip for consumers:
Don't use Upromise.

Products used:
General Customer Service failure

Service
Value
Quality

Donna Has Earned 10 Votes

Donna S.'s review of Upromise earned 10 Very Helpful votes

Donna hasn’t received any thanks yous.

Donna doesn’t have any fans yet.

Donna isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sorrytoseeupromisegot
2/8/24

I was a delighted user of UPromise over twenty years. It was once a tight, sharp, relevant...

Thumbnail of user dominikb30
12/28/23

They suddenly deactivated my account without any justification after I had earned a considerable...