I like to place items on auto order and then update each month as needed. However, your website is challenging to place items on the auto order each month. I select and it ends up in my cart and not in the auto order. Not sure why. Otherwise, I certainly enjoy the convenience of ordering on-line, the products are trustworthy, and I like the option of donating to those in need.
Hi Donna! Thank you for taking the time to review our service. We are very sorry that your experience with Autoship has been confusing so far. We recommend that you give our Member Services team a call and allow one of our agents to walk you through how Autoship works. You can reach them by calling (866) 419-2174 or emailing help@thrivemarket.com.