Donna L.’s Reviews of Roommates.com & more

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“I have been on for a few months as a paying member”

10/12/14

I have been on for a few months as a paying member. Only got one real response, who stood me up, and a fake response from a girl from Germany saying that she worked for The International Labor Organization and they would mail me a check for the rent and deposit before her arrival. So she is telling me she is willing to send me, a stranger, $2000, sight unseen? Also Germany withdrew from the International Labour Organization in 1935. I put up a blog about her as a present and now she is threatening me, so I contacted a couple of fraud reporting sites. I reported her to Roommates.com, I am only going to stay on a few more days to see if they take her down. And no one ever responded to any of my emails.

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Customer-Support -. – Roommates.com Rep Over a year old

Hello,

This is Roommates.com Customer Support.

I am sorry to hear that you were contacted by a scammer and I understand that finding a roommate can be a difficult and frustrating process, especially if you are not receiving as many responses as you'd like.

We do have a Scam Alert posted on the website that explains the types of common scams that are currently being perpetrated on this website as well as many others. We hope that this information will assist people in educating themselves so as not to fall victim to fraud.

Most of the scams are done in the manner described in your review. Most users willing to send an overpayment in advance in the form of cashier’s check or money order have proven to be scams. When a fraudulent account is detected by our Fraud Department, the account and any messages sent from that account are automatically removed in order to protect the legitimate members of Roommates.com. Unfortunately, many times scammers don't make themselves known until they get you to email them through their private email address, which Roommates is not privy to. We are doing all we can to protect our members and keep scammers from posting on our site.

The messages you send to other members are immediately delivered to their Mail Center for a response. It is left up to the member to decide if they would like to respond to those messages they receive. They do have the option to message you back with their contact information if they do not want to upgrade their account to read your message.

Roommates.com is a bulletin board service. As always, some areas may have more roommate potential than others, but aside from your My Matches List, we also offer a Power Search, and a Basic Search option that can assist in increasing your Match list.

If you have any further questions, please don't hesitate to contact our Customer Support through the website and we will be happy to assist you.

Roommates.com Customer Support
support@roommates.com