donna e.

I contacted Deal Dash customer service because I got a electric fireplace with heat that said it came with heat or you can run the lights with no heat. When I received the fireplace, I read the instructions and it said to turn the lights on by turning the heat on low. When I did that we could feel the heat and with living in Florida we didn't need heat. So I contacted customer service Kaylee and she arranged for me to send the fireplace back and she is giving me my full refund. Deal Dash is #1 in customer service in my opinion...