- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Even though there has been a delay with all due to the world coming to a halt, I was always updated as to my shipment! Thank you
Received a tree recently and loved the idea!
Because one very special person has passed away and she loved yellow roses!
Horrible customer service! Used this site once assuming it was free because it says FREE RESUME TEMPLATES and when had to print realized there was a minimal charge so like others who spent so much time decided it was worth to pay. I believe they knowingly mislead customers! Never received an email stating anything regarding cancellation and billing (I suppose it could have ended up in SPAM. Where they should be!) Customer service reps have had soooo many calls regarding this that they have their lines memorized for this! If they really cared about the customer they would REALLY look into and return fees that were charged to people's accounts. I will surely make sure everyone I know does not use their services.
Donna B.'s review of LiveCareer earned 2 Very Helpful votes
Donna hasn’t received any thanks yous.
Donna doesn’t have any fans yet.
Donna isn’t following anybody yet.
Empty.
I always order from this company. I recommend buying the warranty though.
We very sorry that you have had this experience with our service.The free account gives you the ability to try out the Resume Builder to get a feel for how it works, and see what it has to offer before deciding to purchase. There is no cost to TRY it out. At this time we do offer free text (. Txt) download of your resume. But if you would like a professionally formatted version you need to subscribe. We also explain that the subscription is auto-renewing.
We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing/ Product team. Please contact us again if you have any further issues. Please email us at livecareer@customerservice.com
Best Regards,
LiveCareer