Donna B.

Similar to other reviewers, using a Groupon I sent in super 8 movie films with sound, and got a response fairly quickly that they were received and in the queue, but then waited and waited. After 6 weeks I inquired about the status and almost immediately was charged another $40! The return shipping box that I thought was $10 was actually $20 - I could've used USPS Priority for much less, and and they said I sent in more feet of film than I thought. I went by the indicator on the reel, so perhaps it was not accurate. When I finally got the movies back, they had not included the sound - they were silent movies and the quality was only okay. I emailed to ask about the sound, and they informed me I had not sent them sound movies because if I had there would've been a magnetic sound strip on the edge. Of course, they had overlooked that my films had a magnetic sound strip, so I had to return them for a re-do. I'm still waiting. Last time I inquired they were still being reviewed. I'm just hoping to receive my films back and I will not use the company again.