I had ordered several glasses from them in the past few years and was pleased by the physical frame and lenses quality and optics. After some time had passed I just ordered again with a significantly revised distance prescription for the left eye. The prescription itself was shown correctly in their emails, but the left eye's vision still matches the old one, is quite poor. I let them know, but no response. Its not worth my time and trouble to return them, will just shop elsewhere.
Thank you for taking the time to leave us a review, Susie! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!