Don D.

FOR MANY YEARS I HAVE FAITHFULLY PURCHASED MY PAPER PRODUCTS AND OTHER SUPPLIES FROM ReStockIt. DURING COVID WE ALL CUT BACK. BUT JUST A FEW WEEKS BEFORE I PLACED MY LAST ORDER I RECEIVED AN EMAIL FROM YOU SHOWING HOW MANY REWARD POINTS I HAD. WHEN I PLACED THE ORDER AND TRIED TO USE THE POINTS THEY WERE NOT AVAILABLE. NOW IT SHOWS ONLY WHAT I RECEIVED FROM THAT ORDERED. DISAPOINTING NOT BEING ABLE TO USE THOSE REWARDS AFTER TAKING YEARS TO EARN.

RECEIVED AN EMAIL EXPLAINING THAT MY REWARDS HAD EXPIRED. YOU WOULD THINK LOYALTY WOULD FIT IN HERE SOMEWHERE.