Donald N.

Uber driver deleted my ride information from my phone and created a new ride. My confirmed ride was $19.71. Driver purposely stalled at pick-up location for 5 minutes feigning operational issues with his car app and then asked to see my phone which displayed my ride information. Driver deleted it and created another ride request while in the app. This was my 2nd time ever using Uber as I had always taken, well over 150 times in the past, a NYC yellow taxi at a cost of: $20-$30 including tip for the 10 minute-8 mile trip. Uber executives refuse to investigate claiming it's a result of their 'dynamic pricing policy' Dynamic pricing at 2 o'clock in the morning with hardly any vehicles on the roadway? It appears that Uber is criminally conspiring with the driver to defraud consumers.