Don A.

Order through drive thru and my order was wrong, called and spoke to the supposed manager "BECKY" and she said if I come all the way back, she will replace the order. Who in their right mind wants to drive to a place, drive home and then drive there immediately again?

I recently rented a car from Payless and the price booked was $167.00, when I arrived they tell me they only have a 2 door car in the price range I selected, so at first they say they can give me a 4 door for $10 dollars a day more, I tell them I will stick with the 2 door, so they say they will do it for $5 a day, I agree for the 6 day rental for a total of $30, without using a calculator this totals $197, but invoice now says $242. Then I return the car and get back home there is another charge for $15, I let it slide because I was too lazy to argue with them but now 3 weeks later there is another Charge for $55? WTF, I will never ever use this scam of a car rental again. (Location was San Diego)

I booked a room and within 4 hours tried to cancel, and their refund policy was that I had to cancel the day BEFORE I even booked the reservation?(Not sure how that is even possible) so they charged me for half the reservation amount. It would have been a great deal. But I will never use this site again.