Thumbnail of user dominiquet

Dominique T.

Contributor Level

Total Points
81

1 Review by Dominique

  • The Mine

2/9/12

I ordered a teak table in October 2011. It arrived damaged. I went through the return process with the company and UPS picked up the table on November 2,2011. I asked for a refund. I have still not received a refund, over three months later. The company keeps saying they are waiting on the shipping company to approve the claim. At first the company was very good with quick, albeit, useless responses. Now I don't hear from them. They owe me $511.20. I was interested in some of their other items, I wouldn't touch them with a ten foot pole now.

Thumbnail of user tarynw
Taryn W. – The Mine Rep

Hi Dominique,

We send our sincerest apologies for your order issues and damaged item. Please email Escalationteam@atgstores.com with your order number and a member of our team would be more than happy to assist you in resolving this issue.

Dominique Has Earned 1 Vote

Dominique T.'s review of The Mine earned a Very Helpful vote

Dominique hasn’t received any thanks yous.

Dominique doesn’t have any fans yet.

Dominique isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user chazr1
Chaz R. reviewed The Mine
5/10/18

Worst experience I've ever had with a website. EVER. They lost my package and had no follow up. I...

Thumbnail of user michelled177
3/22/18

I ordered a bedspread from The Mine that the website said was in stock. After waiting almost a...